Pay a bill

Bills & payments lists every bill the practice has sent you, and lets you pay an unpaid one online by card.

Pay a bill online

1. Select Bills & payments in the portal menu. Each bill shows its date, amount and status: Balance due or Paid.
2. Next to a bill marked Balance due, select the pay button, for example Pay $138.00 now. It shows the bill's amount.

You're taken to a secure card payment page. Enter your card details there and confirm the payment. When the payment goes through, you come back to Bills & payments and the bill shows Paid.

You always pay the full balance of a bill. You can't pay part of it online. If you'd like to spread the cost, call the practice.

If a bill still shows Balance due after you've paid

If you paid but left the payment page before it finished, the bill may still say Balance due. Once you've started paying a bill, an extra button appears next to it. Select Already paid? Check status next to it, and the portal checks with the payment provider and updates the bill.

Messages you might see