Contact support

Contact Support sends a message straight to the Vivetra team: a question, a billing query, a feature idea or a problem. Anyone at the practice can use it.

Send a message

1. Select My Account at the bottom of the menu.
2. Select Contact support at the bottom of the page.
3. Choose what it's about in What's this about?: Something is broken, Billing question, How do I…, Feature request or Something else.
4. Give it a short Subject.
5. Explain in Details. Say what you were doing and what you expected.
6. Select Send.

Your name, email and practice name are added automatically. You'll see Sent. and the team follows up by email if needed.

If sending isn't available, the page gives you the support email address to write to instead.