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A–Z index: Boarding

Every article title, other name and on-screen label in this section. Labels like this are exactly what you’ll see on screen.

#

+ add on screen
+ add groom on screen
+ add update on screen
+ Create a new household group for this guest owner on screen
1. Link to an existing person on file (optional) on screen
2. Client details on screen
— Ad-hoc / unscheduled — on screen
— Any species — on screen
— Any status — on screen
— Any unit type — on screen
— Every rate — on screen
— Unassigned (assign on the board) — on screen
— Unassigned (external vet) — on screen
…or surcharge (%) on screen

A

abandoned pet see
Abandoned to shelter on screen
Abandoned To Shelter (transfer to this deployment's shelter intake) on screen
abandonment see
Accent colour on screen
Accounts with credit on screen
A credit balance (money) on screen
Actions on screen
Active on screen
Add-on groom revenue on screen
add-on services see
Add a care instruction on screen
Add add-on on screen
Add a line item on screen
Add a line item by hand on screen
Add an add-on on screen
Add a new guest owner on screen
Add an override on screen
Add a package on screen
Add a peak period on screen
Add a question on screen
Add a rate on screen
Add a requirement on screen
Add a rule on screen
Add a service on screen
Add a station on screen
Add a template on screen
Add band on screen
Add capability on screen
Addenda on screen
addendum see
Add grooming to this stay on screen
Add handling need on screen
Add hours, a break, or time off on screen
Add instruction on screen
Additional notes on screen
Add line item on screen
Addon on screen
Add override on screen
Add package on screen
Add peak period on screen
Add question on screen
Add rate on screen
Add requirement on screen
Address contains on screen
Add row on screen
Add rule on screen
Add service on screen
Add station on screen
Add template on screen
Add this charge on screen
Add to package on screen
Add to the waitlist on screen
Admin on screen
Admit despite a missing/expired required vaccine (override) on screen
Admitted at on screen
admitted despite gap (override) on screen
after-hours reply see
aftercare see
All invoices on screen
Already a client — open on screen
Also on days you are closed all day on screen
altercation see
Amount on screen
announcement see
Announcements on screen
A number of visits (units) on screen
Any date in the week on screen
Anyone in particular? on screen
Anyone with an unpaid invoice on screen
Any preference on where they stay? on screen
Any species on screen
Anything — boarding, daycare and grooming on screen
Any visit (the fallback) on screen
Append addendum on screen
Append an addendum on screen
Applied on screen
Applies to on screen
Applies to daycare bookings? on screen
Appointment history on screen
arrival see
Assign / clean on screen
assign a unit on screen
Assign Rooms on screen
Assign unit on screen
attach rate see
Attending vet (optional — leave unassigned for an external vet) on screen
Authorize on screen
authorized pickup see
Authorized pickup (who besides the owner may collect the pet) on screen
Automatic Messages on screen
Availability over a date range on screen
Available on screen
average ticket see

B

Band duration (minutes) on screen
Band name on screen
Band price on screen
Base price on screen
Base rate on screen
bather-eligible see
Bather-eligible package on screen
Begin service on screen
Begin service (already in-house — no check-in) on screen
behavioral history see
Behavioral history (soft — staff decides, not a block): on screen
belongings see
Belongings & incidents on screen
Belongings dropped off on screen
Bill a boarding stay
Bill a grooming appointment
Bill to (grooming client) on screen
Bill to (guest owner) on screen
bite see
Blocks booking on screen
Block the request on screen
Boarding on screen
Boarding & daycare on screen
Boarding (overnight) on screen
Boarding + Grooming Revenue on screen
Boarding Add-Ons on screen
Boarding and daycare on screen
boarding bill see
Boarding Billing on screen
boarding client see
Boarding Invoices on screen
Boarding only on screen
boarding price list see
Boarding Rates & Policy on screen
boarding revenue see
Boarding revenue (net) on screen
Boarding Scheduling on screen
Boarding stays on screen
Boarding stays and grooming appointments on screen
Boarding stays only on screen
boarding vaccinations see
Boarding Waitlist on screen
Bookable on screen
Book a boarding stay
book a groom see
Book and run grooming appointments
Book anyway if this facility appears to be at capacity for these dates. on screen
Book a stay on screen
Book a stay or groom online
book boarding see
Book despite the vaccination gap (override — an explicit, accountable decision) on screen
Booked on screen
book grooming see
booking see
booking confirmation see
booking gates see
booking requirements see
Bookings on screen
book online see
Book this groom on screen
Both tiers on screen
Break on screen
Break down by on screen
Breed & size bands for “…” on screen
Breed / coat hint on screen
breed and size bands see
broadcast see
Bundle revenue, grouped by bundle token on screen
bundles see
bundle token see
Burial on screen

C

Cancel on screen
Cancel appointment on screen
Cancel draft on screen
Cancellation-window notice (grooming) on screen
Cancellation-window notice (stays) on screen
Cancellation and no-show record on screen
cancellation fee see
Cancellation policy on screen
cancel reservation see
Capability on screen
capacity see
capacity board see
capacity warning see
Card, entered here on screen
care check-off flowsheet see
care log see
care screen on screen
care sheet see
Care type on screen
Caution on screen
caution flag see
Caution flag (difficult / non-paying / do-not-rebook) on screen
Caution flag (handling risk — e.g. not to be groomed by a lone staff member) on screen
Caution notes on screen
Channel on screen
charge a stay see
Charged per on screen
charge for a groom see
Charges derived from the rate card on screen
Charge type on screen
Chart on screen
Check: on screen
Check a guest in and out
Checked-in stay past pickup on screen
Checked In on screen
Checked Out on screen
Check if the client paid on screen
Check if the guest owner paid on screen
check in see
Check in (stamp arrival) on screen
Check in (stamp arrival, set checked in) on screen
check in a groom see
check out see
Check out (stamp departure, release the kennel, settle the checklist) on screen
Check out (stamp departure, set checked out) on screen
Circumstances of discovery on screen
cleaning log see
Cleaning type on screen
Clear on screen
Clear sign-in lockout on screen
Client can buy it? on screen
Client can tick it? on screen
client credit see
Client Prepaid Balances on screen
Clients on screen
clients on both books see
Clients with a grooming appointment in the next 14 days on screen
clipper burn see
closure notice see
Collect card payment on screen
Collected (paid in the window) on screen
Collect payment on screen
Combined revenue (net) on screen
Communal Cremation on screen
Complete on screen
Complete & release on screen
Condition / notes on screen
condolence see
Confirm appointment on screen
confirmation code see
Confirm booking on screen
Confirmed on screen
Contact attempts (running log) on screen
Contact First on screen
Copy breaks too on screen
Copy forward on screen
Copy into the week containing on screen
Copy link on screen
copy this week forward see
Core bite record on screen
Correction — add credit back on screen
Correction — remove credit on screen
Create a draft invoice on screen
create a medical-aftercare bridge on screen
Create a package on screen
Create death record (sets the stay to Died in care, marks patient deceased) on screen
Create draft invoice on screen
Create grooming client on screen
Create guest owner on screen
Create medical-aftercare bridge on screen
Create package on screen
Create payment link on screen
Create reservation on screen
Credit & refund notes on screen
Credit (toward a future balance) on screen
credit balance see
credit ledger see
credit lot see
credit note see
credit packages see
cross-sell see
Cross-sell attribution on screen
Current housing on screen
Current requirements on screen
Current rules on screen
customer see

D

daily update see
Date on screen
Date range on screen
Day on screen
Daycare on screen
Daycare (for the day) on screen
daycare booking see
Daycare days on screen
Daycare days only on screen
Daycare only on screen
daycare pass see
daycare rate see
Deactivate on screen
death record see
Deceased on screen
deceased boarder see
Decline on screen
Decline (staff decision) on screen
Declined on screen
Decline note (optional) on screen
Decline or withdraw on screen
deemed abandoned see
deep clean see
Default duration (minutes) on screen
delivery log see
departure see
deposit see
Deposit (record only — never a payment) on screen
derived charges see
Description on screen
Detail on screen
Details on screen
Died At Emergency on screen
died in care see
Died In Transport on screen
Died Under Care on screen
Discovered by on screen
Discovery date/time on screen
Display order on screen
Disposition notes on screen
Does not clear the grooming vaccination policy: on screen
Done on screen
Dosing interval — hours (optional) on screen
double-booking see
Draft on screen
draft invoice see
Draft — editable until finalized on screen
Drop-off see
dryers see
Duration (minutes) on screen

E

Each time it happens on screen
early pickup see
Edit / remove on screen
Edit contact details on screen
Edit record (in place — allowed until finalized) on screen
Email on screen
Email (written condolence) on screen
emergency-treatment authorization see
Emergency-treatment limit on screen
Emergency-treatment limit must be a dollar figure like 500 or 500.00 (leave blank for no stated cap). on screen
Emergency-treatment notes (e.g. "do everything", "DNR", a preferred emergency vet) on screen
Emergency contact name on screen
Emergency contact phone on screen
Emergency information on screen
Emergency information (optional at booking — re-verified at drop-off) on screen
Emergency transport was attempted on screen
Emergency vet name on screen
Emergency vet phone on screen
End assignment on screen
Ends on screen
Ends at on screen
escape attempt see
every care context see
Every movement on screen
Everyone with a boarding or grooming record on screen
Exception duration (minutes) on screen
exception price see
Expires after (days) on screen
Expires on (only when adding credit) on screen
external standing orders see
External standing orders (transcribe the overseeing vet's written instructions) on screen
extras see

F

Facility on screen
Facility (optional) on screen
failed on screen
Feeding on screen
feeding log see
fight see
File a grooming incident on screen
File an incident report on screen
File incident on screen
File incident report on screen
File the signed paper under on screen
Filter on screen
finalize see
Finalize and lock record on screen
Find a person (name, email, or phone) on screen
First day on screen
First name on screen
Flag a new overstay on screen
Flag overstay on screen
Flat price on screen
For each day on screen
For each night on screen
Forfeited on screen
Found Deceased on screen
Frequency label (optional) on screen
From on screen
From (first day counted) on screen
fulfill a waitlist request see
fulfill waitlist request see
Fulfill — book appointment on screen
Fulfill — book the appointment on screen
Fulfill — create reservation on screen
Fulfill — create the reservation on screen
fully booked see

G

general grooming release see
gift credit see
goes home with the pet see
Goes home with the pet — tick what actually went back on screen
goodwill grant see
Goodwill grant — add credit the client did not pay for on screen
grace period see
Grace period (days) on screen
groom accident see
groom appointment see
groom clients see
Groomer on screen
groomer capabilities see
groomer only see
groomer rota see
groomer schedule see
Groomer Shifts on screen
groomer tips see
Grooming on screen
Grooming-only report. on screen
Grooming appointments on screen
Grooming appointments only on screen
grooming bill see
grooming calendar see
Grooming client on screen
grooming customer see
Grooming Day Board on screen
grooming injury see
Grooming only on screen
Grooming on this stay on screen
grooming payment see
grooming price list see
grooming prices see
Grooming reminder on screen
grooming revenue see
Grooming revenue (net) on screen
Grooming revenue by charge type on screen
grooming schedule see
Grooming share of combined on screen
grooming vaccinations see
grooming wait list see
groom invoice see
groom packages see
groom waitlist see
Gross, credits, net on screen
guest owner see
GUEST OWNER CAUTION FLAG on screen

H

Handle an overstay or abandoned pet
Handling caution on this client. on screen
Handling need on screen
handling needs see
Heading above the card on screen
Headline (optional) on screen
Held on screen
Hold a claimed slot for (minutes) on screen
hold these dates see
hold this slot see
holiday pricing see
holiday waitlist see
household group see
Household group (optional — link sibling pets' reservations) on screen
housing see
Housing already assigned to this reservation on screen
How do we reach you? on screen
husbandry see
Husbandry care on screen

I

I've reviewed the warning(s) above and want to assign anyway. on screen
I've reviewed the warning(s) above and want to record this incident anyway. on screen
If a credit balance — worth on screen
If it cannot wait on screen
If the requirement is not met on screen
If visits — how many on screen
If visits — what one is called on screen
I have reviewed the warnings above — book anyway (a groomer/station overlap warns; a person decides) on screen
Inactive on screen
incident report see
Incident reports on screen
Incidents on screen
Incidents & belongings on screen
Incident type on screen
Info on screen
injury report see
Instructions (optional) on screen
Internal note (never shown to a client) on screen
Internal note (optional) on screen
Invitation link — shown once on screen
Invite to the portal on screen
Invoice locked on screen
Invoices on screen
Issue a Stripe refund on screen
Item description on screen
items never returned see

J

Jump to day on screen

K

kennel booking see
kennel client see
kennel invoice see
kennel prices see
kennels see
kennel vaccine policy see
Kind on screen

L

Label on screen
Last day on screen
Last name on screen
late-cancel fee see
late cancel fee see
late cancellation see
Late Cancelled on screen
late pickup see
Link an existing pet on screen
Linked appointment (optional — leave as none for an incidental charge) on screen
Linked core-person id on screen
Linked person on screen
Linked pets on screen
Linked reservation (optional — leave as none for a general account charge) on screen
Link pet on screen
Link to a standing instruction (optional) on screen
Locations & Rooms on screen
Log a belonging on screen
Log a care event on screen
Log a cleaning / turnover on screen
Log belonging on screen
Log care event on screen
Log daily care during a stay
Longest stay that can be booked online (nights) on screen
Long text on screen
lost item see

M

Maintenance on screen
Manage boarding owners and their pets
Manage grooming clients
Manage rooms, kennels and cleaning
Mark deposit forfeited on screen
Mark invoice paid on screen
Mark invoice sent on screen
Mark manually on screen
Mark no-show on screen
Mark notified — I contacted them myself on screen
mark offered see
mark paid see
Mark paid another way on screen
Mark ready for pickup (tell the owner) on screen
Mark returned on screen
Mark sent on screen
Mark what someone can take on screen
Mark withdrawn (requester backed out) on screen
Maximum weight (kg) on screen
medical-aftercare bridge see
Medical aftercare on screen
Medication on screen
meds during boarding see
Message on screen
Message to the client (optional) on screen
Method on screen
Method note (how a refund was returned) on screen
min. days before service see
min. days before stay see
Min. days before stay (optional) on screen
Minimum weight (kg) on screen
Minor on screen
Missed on screen
Moderate on screen
Most notes to one person per day on screen
Most per unit on screen
Most pets in one public booking on screen
Move credit on this account on screen
Move station on screen
My queue on screen
My Schedule on screen

N

Name on screen
Name or email on screen
Name or email contains on screen
Necropsy on screen
Needs veterinary attention on screen
New group notes (used only when creating a new group) on screen
New reservation on screen
New start on screen
new stay see
nick see
nightly rate see
no-show see
no-show fee see
no-show record see
no-shows see
NO-SHOWS ON RECORD on screen
Nobody covers this on screen
No general grooming release on file. on screen
None on screen
no notice has gone out yet. on screen
No opening for these dates yet. on screen
No preference on screen
no room see
No Show Fee on screen
Not checked in yet on screen
not collected see
Note on screen
Note (how/when collected or returned — never card data) on screen
Note (optional) on screen
Note (why / when) on screen
Notes on screen
Notes (optional) on screen
Nothing on record on screen
Notice required (hours) on screen
Notification method on screen
Notified at on screen
Notified by on screen
Notify on screen
Notify owner on screen
Notify the owner on screen
Not yet on screen
no_address on screen
No — desk only on screen
No — only staff can add it on screen

O

occupancy see
Occupied on screen
Occurred at (optional — defaults to now) on screen
Off on screen
Off-peak on screen
Offer a slot on screen
Offered on screen
Offered for on screen
Offer this for new cards on screen
Off — add it, switch it on later on screen
On on screen
Once for the whole stay on screen
online booking see
Online Booking Rules on screen
On stays on screen
Open on screen
opening line see
Open invoices on screen
opted_out on screen
Options, comma separated on screen
Order as written on screen
Ordering source on screen
Order type on screen
Other on screen
Other care contexts on this deployment on screen
Other kinds of care on this deployment on screen
Other… on screen
Outcome on screen
out of service see
Outside emergency transport (if attempted) on screen
over capacity see
Overlapping weight windows on screen
Override by hand on screen
Override reason (required when overriding) on screen
overstay see
Overstay / Abandonment Worklist on screen
Overstays on screen
Owner Cancelled on screen
owner didn't collect see
Owner notification see
owner notified see
Owner provided the supply/food/meds on screen
owner record see
Owner returned on screen
Owners on screen
Owners of pets currently in the building on screen
Owners with a stay booked in the next 14 days on screen

P

Package on screen
Package (billed as one line, not four) on screen
Package (package lines only) on screen
Package name on screen
Package price on screen
Paid on screen
pairs with a boarding stay see
Pairs with a boarding stay (e.g. "stay + departure-day groom") on screen
Patient chart on screen
payment link see
Payment method note on screen
Peak on screen
peak period see
peak price override see
Pending on screen
People on screen
Per-pet exceptions and handling needs on screen
Per day on screen
Performed by (commission / tip attribution) on screen
Per night on screen
Person on screen
personal items see
Pet on screen
pet died see
Pet name on screen
Pet name contains on screen
pet report see
Pets on screen
Phone on screen
Phone contains on screen
Photo on screen
photo slots see
Pick-up see
Pick-up cannot be before drop-off. on screen
Pick a time on screen
Pick one of your own options on screen
Pickup-due nudge on screen
pickup notice see
Play on screen
Portal access on screen
portal invitation see
Post this movement on screen
Potty on screen
Preferred contact on screen
Preferred groomer on screen
prepaid package see
Prepaid Package Prices on screen
Price on screen
Primary contact for this pet on screen
Print for signature on screen
Print this record on screen
Priority on screen
Private Cremation on screen
Product on screen
Publish on screen
publish report card see
punch card see
pupdate see
Push notification on screen

Q

Quantity on screen
quicked nail see

R

rabies requirement see
Raised (billed in the window) on screen
Raise the Late Cancel Fee on this stay's invoice on screen
Raise the No Show Fee on this stay's invoice on screen
Rate card on screen
Rate name on screen
Rating on screen
Re-publish on screen
Re-sign the release on screen
ready for pickup see
Real-time boarding self-booking on screen
Real-time grooming self-booking on screen
real-time self-booking see
Reason on screen
Reason / notes (required when overriding) on screen
Reason for aftercare (optional) on screen
Recent cleanings for this unit on screen
Recommended on screen
Recommended (species this facility boards) on screen
Recommended (species this salon has services for) on screen
recommended vaccine see
Record: I phoned them on screen
Record: I told them in person on screen
Record: phoned them on screen
Record: told them in person on screen
Record a credit on screen
Record a credit or refund on screen
Record a death in care
Record a grooming incident
Record belongings and incidents
Record cleaning on screen
Record credit/refund note on screen
Record credit note on screen
Record death in care on screen
Record signed release on screen
Record standing order on screen
Record the gate decision on screen
Record the returned, signed release on screen
Record vaccination verification on screen
refund see
Refund (money returned) on screen
Refunded on screen
Refused on screen
Relationship on screen
Released at (blank = now) on screen
Released To Owner on screen
remains disposition see
Reminder lead time (hours) on screen
reminders see
Remove on screen
Remove rule on screen
Remove this capability on screen
Remove this photo on screen
Remove this row on screen
report card template see
Report Card Templates on screen
Requested day on screen
Requests on screen
Request the release signature on screen
Required on screen
required agreements see
Required or recommended? on screen
Requirement on screen
Requires early pickup on screen
require vaccines to book see
Reschedule on screen
Reschedule anyway if a groomer/station overlap is warned (the stay window is still a hard block) on screen
Rescheduled on screen
reservation see
Reservation notes on screen
Reservations on screen
Resolution on screen
Resolution note (optional) on screen
Resolved — record locked on screen
Resolve overstay on screen
Restore portal access on screen
Retired on screen
retired station see
retract report card see
Retract — take this off the client's timeline on screen
Return the credit on screen
Revenue and tips by groomer on screen
revenue basis see
revenue report see
Review before assigning — the assignment was NOT recorded. on screen
Review before booking — nothing was created. on screen
Review before filing — the incident was NOT recorded. on screen
Revoke portal access on screen
Revoke release on screen
Right now on screen
Rooms & Kennels on screen
Rule on screen
Run report on screen
runs see

S

sales report see
salon board see
salon clients see
Save on screen
Save after-hours settings on screen
Save as draft on screen
Save cancellation policy on screen
Save changes on screen
Save deposit record on screen
Save draft on screen
Save emergency information on screen
Save exception on screen
Save notice record on screen
Save row on screen
Save rule on screen
Save self-booking settings on screen
Save template on screen
Save triage on screen
Scale on screen
Schedule (free text, e.g. "8am & 6pm") on screen
Scheduled drop-off on screen
Scheduled for (optional) on screen
Scheduled pick-up on screen
Scheduled start on screen
Scheduling conflicts on the slot you chose on screen
Search on screen
Search clients on screen
Search people on screen
See boarding and grooming revenue together
See every recipient on screen
Select a guest owner. on screen
Select a pet. on screen
self-booking see
Sell and track prepaid credit
Send an after-hours note on screen
Send an email now on screen
Send a new invitation on screen
Send an SMS now on screen
Send a stay report card
Send automatic messages and mass alerts
Send email on screen
Send email now on screen
Send Mass Alert on screen
Send notification & record it on screen
Send SMS on screen
Send SMS now on screen
Send today's batch now on screen
Send to … recipients on screen
Sent on screen
Serious on screen
Service on screen
Service (service lines only) on screen
Service catalog on screen
Service name on screen
Services on screen
Services & Packages on screen
Service wanted on screen
Set boarding rates, policies and add-ons
Set online booking rules
Set the grooming vaccine policy
Set up grooming services and packages
Set up grooming stations and groomer shifts
Set vaccine requirements for boarding
Severity on screen
shave-down release see
shelter handoff see
Short text on screen
Show availability on screen
Show day on screen
Show me what's free on screen
Show week on screen
Sign-off at the bottom on screen
Signer's name on screen
Sign out everywhere on screen
Skipped on screen
SMS on screen
SMS (asks them to call) on screen
Sort order on screen
Species on screen
Spendable on on screen
Staff notes (optional) on screen
Standard Turnover on screen
standing care plan see
Start on screen
Starts on screen
Starts at on screen
Start service on screen
State on screen
Station on screen
Station roster on screen
Stations on screen
Status on screen
Stay on screen
stay reminder see
Stay type on screen
stay update see
store credit see
suites see
surcharge see
surrendered to shelter see

T

tables see
take-home checklist see
take payment for boarding see
Take the portal notice down after on screen
Terminal state — locked on screen
Text message on screen
That household group belongs to a different guest owner — select the matching owner or create a new group. on screen
these entries now fit see
They pay on screen
This pet's incidents on screen
This pet's incidents from other stays on screen
This week on screen
time on screen
time off see
Tip on screen
tip line see
Title on screen
To on screen
To (last day counted) on screen
Today on screen
Transport date/time on screen
triage see
Triage / review note on screen
tubs see
turnover see
Type on screen
Type (optional) on screen

U

Unit on screen
Unit price on screen
Unit type on screen
Unlink on screen
Unspecified on screen
Until (blank = open-ended) on screen
Upcoming appointments on screen
Update on screen
Urgency on screen
urgent broadcast see
Urgent — overrides client notification settings on screen
Used for on screen
Use the boarding waitlist
Use the grooming waitlist
Use this by default for the context above on screen
Use this person on screen

V

Vaccination gate on screen
Vaccination gate verification on screen
vaccination override see
vaccination policy see
Vaccination records on screen
Vaccine on screen
Vaccine Policy on screen
Vaccine reminder on screen
Vaccine Requirements on screen
vaccine rules for grooming see
vet attention see
View on screen
View appointment → on screen
View ledger on screen
View reservation → on screen
Void on screen
void an invoice see
void invoice see

W

waiting list see
wait list see
Waitlist on screen
Walk on screen
walk-in groom see
warn or block see
Warns only on screen
Warn the client, let the request through on screen
Week on screen
What's free in the next few nights on screen
What's in it on screen
What do they need? on screen
What do you need? on screen
What goes out, and when on screen
What happened on screen
What the client reads on screen
What the price buys on screen
What they get on screen
What this card asks on screen
What this is on screen
When? on screen
Where the credit came from on screen
Which groom on screen
Who on screen
Who's coming? on screen
Who can perform it on screen
who covers what see
Who it goes to on screen
Why this pet is an exception on screen
Withdrawn on screen
Withdraw note (optional) on screen
Working on screen
working hours see
Write a new announcement on screen
written notice see
Written notice sent on on screen

Y

Yes, confirm this booking on screen
Yes / no on screen
Yes — sell it in the portal on screen

Z

Zone on screen
Zone (optional) on screen

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